Because of COVID-19, machine builders, OEMs and integrators are dealing with unprecedented disruptions and challenges to run their operations - all while protecting their employees. Those businesses that have remote access to their machines and equipment are still able to perform crucial maintenance and monitor data even with a reduced and remote staff. But businesses that aren't set up for remote monitoring are at a distinct disadvantage. If their engineers and technicians no longer have physical access to control systems, then they'll need to provide secure remote access in order to remain competitive in today's tough environment.
Fortunately, remote monitoring devices and applications are now affordable, easy to use, and offer full integration with IT networks. Once in place, you’ll be able to access machines and respond quickly to issues, without having to travel.
Remote Access makes it possible to service accounts and continue to provide superior customer service. You'll see the benefits of investing in remote access right away - and in the future - in the form of improved productivity, reduced operating costs, and happier customers and employees. And after COVID-19, you'll be in a position to rebound faster and continue to provide a high level of service and experience that your customers will come to expect.
Remote access allows you to troubleshoot and perform many of the same tasks as if you were on site. Within minutes, engineers and technicians can use a secure VPN connection to gain access to the machines and see live program status and troubleshoot any issues.
There is a real concern about cyber security issues and threats, especially for critical infrastructure. That's why cybersecurity solutions must include enhanced component-level security and a mechanism to manage the security level of devices.
Remote monitoring improves productivity and lowers downtime by being able to troubleshoot equipment and perform maintenance remotely. Real-time data from shop floors provide valuable insights for scheduling repairs and production planning.